Even though HUD finally issued definitive guidance regarding assistive animals in January of 2020, confusion still seems to reign supreme!
What exactly is a service animal and what is an ESA?
What is a household animal – where I live, a pot-bellied pig is seen in households all the time, so is it also true in Manhattan? Is there such a thing as a national ESA registry? Must all service animals wear a vest? Can I ask to see proof of training for service animals? Can I mandate all animals being DNA registered or does that only apply to pets? What about my amenities – can my visually impaired resident swim with their dog? And the list goes on and on. I know some of these sound familiar – probably too familiar! Join us for the answers to these and many other questions about everybody’s favorite topic!
Why should you attend :
1. Learn the difference between assistive animals and pets
2. Learn what kind of accommodations we may need to approve.
3. Learn how to differentiate between a service animal and a support animal.
4. Learn what questions and inquiries may be made regarding the disability and the animal.
5. Learn what types of verification and documentation may be required by the manager/owner.
6. Learn what animals may and may not be allowed as service and/or support animals.
Areas covered in the session:
Who should attend this:
Community Manager/Director, Multi-site Manager (Area, Regional), Leasing Professionals, Training and HR Professionals.
* There will be time allowed for questions at the end of the presentations. (Live Session)
*Not able to attend the live session? Choose an On-Demand option to watch the session later.
Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties.
Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM & NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.
