Course Description:
Do conflicts seem to be brewing everywhere? Anyone else see this? We're not alone. Unfortunately, many business executives are discovering that this problem is already there, producing counterproductivity. Gossiping, stonewalling, insulting, passive aggression, finger-pointing, and hypercriticism cost businesses and create dissatisfaction and unproductivity. CPP, Inc. estimates that workplace conflicts cost American companies billions. Paid leave is an expense rise.
They found that 25% of employees had phoned in sick due to disagreements, even if they weren't sick. Conflicts harm employees and require managers to spend hours addressing them. A Washington Business Journal research found that managers spend 25–40% of their time settling workplace conflicts. Typical 40-hour workweek = 43–69 hours per month. Whoa! Many forms of conflict exist. It could happen between you, a coworker, or a client. Understanding how to see conflict, prevent it, and handle it is helpful.
Offering incentives for motivation, a safe and healthy work environment, a sense of involvement and commitment for all employees, and an efficient communication system within your company might be the difference between a "so-so" firm and success. Does disagreement at work consume a significant amount of your time and energy? Give yourself, your leadership group, and every employee the resources they need to reduce conflict now. This dynamic, relevant, and resource-rich training will provide you the skills, strategies, and resources you need to effectively manage your team. After completing this training, you will have the tools and resources you need to put the learning objectives into practice and succeed over the long term.
Course Objectives:
Course Outline:
1. Purpose of Leadership Training
2. Establishing Team Ground Rules/Agreement
3. Enacting Operation S.T.A.R.T.
4. Offering PEKs
Why you should attend this:
Join this program to improve your skills and discover how to succeed for your team, company, and yourself. This course will help you improve your current performance, raise your chances of long-term success, and inspire others. This training will also help your team comprehend company-wide criteria for people and teams to meet to achieve goals. Implementing these cultural notions makes the workplace exciting.
Without skill development, you and your firm may fail to realize everyone's potential.
Who should attend this?
Deborah Jenkins has over two decades of experience as an Accounting and Human Resources (HR) Professional. She has served in senior leadership roles as well as supporting businesses as a CHRO, HR Manager, HR Coordinator, HR Generalist, Payroll Specialist, Training and Development Provider, and Benefits Administrator. The variety of industries she has contributed to spans the public, private and non-profit sectors.
From this, Deborah has derived a broad understanding of the challenges facing business leaders,HR professionals, and all personnel. After having spent years broadening her skills,knowledge, and experience, Deborah now serves her clients as a Leadership Developmentand Workforce Training Expert, Motivational Speaker, Human Resources Consultant, andExecutive Coach through her business, HR Solutions, LLC.
