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EIV Policies and Procedures & Staff Documents

This session provides an in-depth guide to developing and updating Enterprise Income Verification (EIV) Policies and Procedures, with a spotlight on HOTMA-driven changes taking effect in HUD Multifamily programs. Attendees will gain clarity on the required system use, safeguards, report usage, documentation standards, and integration with other compliance tools. The session also demystifies how to handle EIV discrepancies, securely manage data, and align policies with evolving TRACS 203A requirements. Participants will review HUD Handbook 4350.3 guidance alongside practical, audit-ready documentation protocols. Whether refining an existing policy or creating one from scratch, this training ensures properties are fully equipped for upcoming compliance reviews and MORs.

Why should you attend:

With HOTMA reshaping the compliance landscape and TRACS 203A changes on the horizon, failure to update EIV policies could lead to findings, funding jeopardy, or noncompliance penalties. This session provides clear, actionable insights for aligning your EIV practices with HUD expectations while strengthening audit readiness. Attendees will walk away with confidence in their policy content, retention protocols, and MOR prep—all vital for a clean compliance record. If your policies still reflect pre-HOTMA procedures, this is your blueprint to get current.

Areas cvered in the session:

  • Required components of EIV Policies & Procedures, including data security, access, and user responsibilities
  • HOTMA-related changes to report use, timing, and content (including elimination of certain interim report requirements)
  • Master and tenant report definitions, usage guidelines, and file placement protocols
  • Policy and procedural requirements for “No Income” reports and tenant discrepancy resolution
  • Storage, retention, and destruction rules for EIV data (Master File vs. Tenant File)
  • MOR preparation and post-review documentation, including updated CAAF/UAAF forms and cybersecurity requirements

Who should attend this:

  • Compliance Manager / Compliance Specialist
  • Property Manager / Assistant Property Manager
  • Regional Manager / Area Supervisor
  • Occupancy Specialist
  • HUD Coordinator / EIV Coordinator
  • Management Agent Executive

 

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands.

Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines.

$199.00

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$199.00